Searchable Knowledge Base
Find answers to common questions, troubleshooting guides, and detailed articles about every feature in Prasynx Education OS.
Getting Started
What is Prasynx Education OS?
Overview of the platform, core modules, and key benefits for educational institutions.
System Requirements & Compatibility
Supported browsers, devices, and network requirements for optimal performance.
Account Setup & Configuration
How to create your institution account and configure initial settings.
Understanding User Roles
Complete guide to student, parent, staff, and admin roles and permissions.
Student Management
Student Enrollment & Admissions
Process for enrolling new students, managing applications, and admissions workflows.
Attendance Tracking Methods
QR code, biometric, RFID, and manual attendance configuration.
Academic Records & Transcripts
Managing grades, transcripts, and academic history for students.
Student Communication Tools
In-app messaging, email, and notification preferences for students.
Academic Management
Course & Curriculum Planning
Creating courses, setting syllabi, and organizing academic curricula.
Exam Scheduling & Proctoring
Schedule exams, assign rooms, and configure online proctoring.
Gradebook & Assessment Setup
Configuring grading scales, categories, and assessment types.
Report Card Generation
Automated report card creation with custom templates.
Administration
Fee Management & Invoicing
Configure fee structures, payment gateways, and automated invoicing.
HR & Payroll Integration
Manage staff records, attendance, leave, and payroll processing.
Timetable & Schedule Management
Create and manage class schedules, room assignments, and resource allocation.
Inventory & Asset Management
Track institutional assets, equipment, and inventory.
Security & Compliance
Data Privacy & GDPR Compliance
Understanding data protection features and compliance configuration.
Two-Factor Authentication Setup
Enabling and configuring 2FA for enhanced account security.
Audit Trail & Activity Logs
Monitoring user activity, changes, and system events.
Data Backup & Recovery
Automated backup schedules, retention policies, and restoration procedures.
AI & Automation
Prerana AI Overview & Capabilities
Introduction to AI-powered features including automation, analytics, and recommendations.
Automated Workflow Rules
Creating if-then automation rules for notifications, assignments, and approvals.
AI-Powered Analytics Dashboards
Configuring intelligent dashboards with predictive insights.
Smart Recommendations Engine
How AI recommends courses, resources, and interventions for students.
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